![]() ![]() Vic Burchfield, a senior vice president with the utility, said in a statement it could cost more than $10 million to pay for the projects needed to comply with the new permit requirements, and he’s wary this would likely just be beginning. The utility appealed the agency’s decision last week. That tally does not include legal bills paid before King & Spalding was hired or for payments made since October.īut the utility’s legal maneuvers and threat of a legal challenge did not stop state regulators from signing off last month on a permit with the tougher water quality regulations. Over the course of a year and a half, from last May through mid-October, the Columbus Water Works paid the firm about $411,000 to represent them in the latest chapter of its years-long negotiations with the state agency. The public utility has hired outside legal help over the years to push back on the permit, and last summer, it enlisted a high-powered Atlanta law firm, King & Spalding, in its fight with the state agency. A public records request, produced with the assistance of a new law clinic, revealed that the utility is spending significant amounts of public funds to challenge water quality requirements. Its previous permit expired in 2015.īut challenging the permit has a cost, too. ![]() The Columbus Water Works has cited the cost to comply with the new water quality requirements as at least part of the reason for its long-standing objections to a state permit that has been in limbo for years. For further information on Harris Computer Systems, please visit our website at or call 88.įor more information on Advanced and CIS Infinity ® please contact us at Henry Jacobs/Chattahoochee RiverkeeperĪ middle Georgia public utility has spent years fighting a new state permit that would impose more limits on pollution flowing from the sewer system into a popular stretch of the Chattahoochee River known for its fishing and whitewater rafting. Harris' focus is on creating long-term relationships with our customers and ensuring that we meet the changing needs of our customers over time. ![]() Since 1976, Harris has focused on providing feature-rich and robust turnkey solutions to all levels of local government as well as public power and water markets throughout North America. Harris is a leading provider of financial management and Customer Information Systems (CIS) software solutions. (888) 355-7772 Ferring, Manager of Information ServicesĪdvanced is a wholly-owned subsidiary of Harris Computer Systems that provides Customer Information and Billing solutions exclusively to municipal, investor owned and cooperative utilities. This is how we are able to anticipate what our customers need and deliver solutions right when they need them in response to industry conditions.”Īdvanced Utility Systems, a division of N. Peter Fanous, Executive Vice President for Advanced states, “Thorough industry research informs our product roadmap which we revisit, revise and update on a regular basis. This includes ease of communication and payment via channels that are available 24/7." Ferring adds, “These complementary solutions facilitate our ability to deliver an enhanced customer experience that is up-to-date in terms of comparable experiences other retail and service providers offer to meet customer demand. Todd Ferring, Manager of Information Services for CWW comments, “Based on our evaluation criteria Advanced ranked the highest in all categories that included company credibility, software functionality, qualifications of project personnel, project approach and schedule, ease-of-use and the on-site demonstration.”ĬWW will also implement Infinity.Link (Customer Self-Service) and Infinity.Mobile (Paperless Service Orders) complementary solutions to CIS Infinity offered by Advanced. An Invitation to Bid was issued and subsequent scripted demonstrations were conducted as part of the procurement process. CWW bills refuse and tree pick-up on behalf of the city.ĬWW completed a formal procurement process to identify and select a modern CIS that would support its long-term utility-wide strategy of enhanced customer service, improved efficiency and improved productivity. CWW enjoys a close working relationship with the City of Columbus. The Board is responsible for the operation of the water and sewerage utilities in Muscogee County and the Ft. CWW has 65,000 active customer accounts.ĬWW and its staff of about 280 persons report to a Board of Water Commissioners. The Columbus Water Works (CWW) of Columbus, Georgia, a municipally owned water and wastewater utility has selected CIS Infinity as its new utility billing and customer information system (CIS). ![]()
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